When booking a group tour, we only require a minimum deposit of 5% of the total tour price. If the tour is canceled at least 7 days before the start, this prepayment is fully refunded. If the tour is canceled within 7 days of the start date, the advance payment is non-refundable, and it serves as compensation for the company’s losses. If you paid more than the specified amount, the excess amount beyond the 5% deposit is returned to you.
Refunds are made in the same way you paid, but minus bank fees.